Shipping policy

Shipping Policy

At Bluecalin, we want every gift to arrive smoothly and on time. Below you'll find everything you need to know about how we process and ship your order.

Free Shipping on All Orders

Standard shipping is free on every order, with no minimum spend.

Order Processing

Processing time: Orders are processed within 1–2 business days (Monday–Friday, excluding US public holidays).

Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your delivery.

Where Your Order Ships From

Bluecalin ships from our US warehouse and from our European warehouse. If your order contains items from both, they may arrive in separate packages.

Delivery Time

Orders are delivered within 5–8 business days after processing.

Delivery times are estimates, not guarantees. Delays can happen during peak periods such as Black Friday, Cyber Monday and the holiday season, and because of carrier or weather disruptions.

Holiday Shipping

During the holiday season we post our order-by dates for Christmas delivery on our website. Orders placed after these dates may arrive after December 25.

Shipping Partners

We work with trusted carriers including USPS, UPS and FedEx, and with international logistics partners for items shipped from outside the US.

Tracking Your Order

Please allow 24–48 hours for tracking updates to appear after your order ships. You can also check your order on our Track Your Order page.

Shipping Address

Please make sure your shipping address is correct at checkout. We currently ship to addresses within the United States. Bluecalin is not responsible for delays or delivery issues caused by an incorrect or incomplete address.

Lost or Missing Packages

If your tracking shows "delivered" but you haven't received your order:

  • Double-check the shipping address on your order confirmation
  • Check around your property (porch, mailbox, safe place)
  • Ask neighbors or household members

If your order is still missing after 48 hours, email us at support@bluecalin.com with your order number. If the package is confirmed lost, we will send a replacement or issue a full refund.

Order Changes and Cancellations

To change or cancel your order, contact us within 12 hours of placing it. After that, your order may already be processing and changes may not be possible.

Contact Us

Email: support@bluecalin.com
We reply to all emails within 1 business day.