At Bluecalin, we use high-quality full-grain leather, handcrafted by skilled artisans to ensure durability, elegance, and timeless design. Each product reflects our commitment to craftsmanship and quality.

To keep your Bluecalin product looking its best:

• Store it in a cool, dry, ventilated area.
• Clean gently with a soft cloth.
• Apply leather conditioner occasionally to maintain suppleness.

Yes, we offer free Standard Shipping (Tracking Included) to the United Kingdom.

We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, and Google Pay. All transactions are securely processed using SSL encryption.

We respond to messages and emails in the order they are received. Most inquiries are addressed within 24 hours during our business hours.

If you need to update your shipping address, please email us immediately at support@bluecalin.com with your name and order number. While we’ll do our best to process your request, we cannot guarantee changes once your order has been packed or shipped.

Our processing time is 1 business day. Orders are processed Monday through Friday, excluding major holidays.

Shipping times vary but are typically 5–8 business days after the order has been processed. A tracking number will be provided via email once your order has shipped.

Depending on the size and contents of your order, it may be shipped in multiple packages. If this happens, you will receive tracking information for each package.

If any items in your order are out of stock, we will notify you via email with an estimated restock date. If restocking will take longer than 2 weeks, we will issue a refund for the unavailable item(s).

We apologize for any inconvenience caused by receiving a damaged item. Please email us at support@bluecalin.com with your name, order number, and photos of the damaged product so we can assist you.

If you wish to cancel your order, please contact us immediately at support@bluecalin.com. Cancellation requests are only possible before the order has been processed or shipped.

We accept returns for unused and unopened items within 30 days of delivery. To initiate a return, email support@bluecalin.com with your order number and reason for the return. Once the returned items are inspected and approved, refunds will be processed within 5 days.