Terms and Conditions

This website is operated by Bluecalin, owned by Velavio Group Ltd. Bluecalin is referred to as "we," "us," and "our" throughout the website. In exchange for your acceptance of all terms, conditions, guidelines, and notifications contained herein, Bluecalin allows you, the user, access to this website and all of its tools, resources, and services.

You agree to be bound by the following terms and conditions (referred to as the "Terms of Service," "Terms"), as well as any additional terms and conditions and policies that are linked herein and/or accessible by hyperlink, by using our website and/or making a purchase. All users of the site, including, without limitation, browser users, vendors, customers, merchants, and/or content producers, are subject to these Terms of Service.

Before using our website or accessing it, please carefully read these Terms of Service. You accept these Terms of Service by using or accessing any portion of the website. You are not permitted to use any Services or visit the website if you disagree with all of its terms and conditions. Acceptance is strictly restricted to these Terms of Service if these are deemed an offer.

International duties and taxes are not our responsibility; the consumer bears the entire cost of them expect the mentioned countries listed in the shipping policy. In the event of a return or exchange, tariffs and shipping expenses will not be covered.

Should a customer choose to return an item for a refund and the item cannot be delivered due to an incorrect address, the order will be reimbursed less the cost of postage. Shipment funds are not refundable.

The company that hosts our store is Shopify Inc. They provide us with an e-commerce website so that we can sell our products and services. 

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you acknowledge that you are at least the legal age of majority in your country, state, or province of residence, or that you are the legal age of majority in your state or province of residence and that you have permitted us to allow any of your minor dependents to use this site. If you are not at least 18 years old, kindly do not access this site or use it in any form. You must be at least 18 to accept this agreement. 

By using the Service, you agree not to violate any local laws, including copyright laws, or use our products for any unauthorised or illicit purposes.

You are not allowed to submit any worms, viruses, or malicious software.

Any breach or violation of the Terms will result in the immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to deny service to anybody for any reason at any time.

You agree that your content, which does not contain credit card information, may be delivered in an unencrypted format across various networks and may change to conform to the technical requirements of connected networks or devices. Credit card data is encrypted each time it travels across a network.

You undertake not to reproduce, copy, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided without our prior written authorization. The headers used in this agreement don't affect its provisions; they are just presented for convenience.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We disclaim all liability for any errors, outdated information, or incompleteness on this website. This website's material should not be relied upon or utilised as the sole foundation for decisions without first consulting primary sources of information that are more trustworthy, accurate, complete, or timely.

It is intended primarily for general informational purposes. Any reliance on material on this website is at your own risk. On this website, there can be historical content. Older material is inherently outdated and is provided only for your convenience. Although we do not have to tell you when information changes on our site, we do retain the right to make changes to its contents at any time. 

You acknowledge that you must keep an eye on any modifications made to our webs.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Our products' prices are subject to change at any time. 

We reserve the right to change or discontinue the Service (or any part or content thereof) at any time and without prior notice. 

We shall not be liable to you or any other person for any modifications, pricing adjustments, service suspensions, or terminations.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products and services might only be available online through the website. Returns and exchanges are only allowed in accordance with our return policy, and certain products and services may only be offered in limited numbers.

We cannot guarantee that the display on your device will be accurate, and we disclaim all liability for any inconsistencies, even though we have made every effort to accurately reflect the colours and images of the products in our shop.

We reserve the right, but are not obligated to, prohibit the sale of our products or services to any specific person, entity, or region. If necessary, we reserve the right to exercise this authority. We reserve the right to limit the quantity of any products or services we offer. Product descriptions and prices are all subject to change at any time, at our sole discretion, and without notice. We reserve the right to discontinue selling any goods at any time. Any offer for any product or service made on this website is invalid where prohibited.

We make no guarantees as to whether the quality of any goods, services, data, or other materials you buy or get will live up to your expectations or if any defects in the Service will be corrected.

SECTION 6 - Business Model and Shipping Origins

Bluecalin is not a dropshipping business. We manufacture and ship our products directly from our production units. Our primary manufacturing facilities are located in India. In addition, we also fulfill and ship certain orders from our local warehouses in the United Kingdom and the United States, depending on product availability and shipping destination.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We reserve the right to limit or terminate an order's ability for an individual, a household, or both to purchase a certain quantity of things. These restrictions may apply to orders placed with the same credit card, customer account, or billing and/or delivery location. If we choose to change or cancel your order, we could attempt to contact you using the email address, billing address, or phone number you gave us when you placed the transaction. Orders that appear to be placed by persona non grata, dealers, resellers, distributors, or fraudulent individuals may be restricted or banned at our sole discretion.

You agree to provide accurate, complete, and current transaction and account information for each purchase you make at our store. You agree to update your account and other details as quickly as possible in order for us to complete your transactions and contact you as needed. Your credit card numbers, expiration dates, and email address are all included in this data. For more details, please review our return policy in our website and at the time of checkout. 

We accept the following credit and debit cards for payments:

  • MasterCard
  • Visa
  • Discover
  • American Express
  • Diners Club
  • Apple Pay Payments 

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to tools from third parties over which we have no control.

You acknowledge and agree that we are providing you with access to these tools "as is" and "as available," without any endorsement of any kind and any kind of warranties, representations, or conditions. We disclaim all liability for any use of optional third-party tools that you may select. 

Any optional tools made accessible on the website are used at your own risk and discretion. Before using any tools, you should additionally make sure you are aware of and in agreement with the conditions provided by the applicable third-party provider(s).

Additionally, we might provide additional features and/or services on the website in the future (such as the introduction of fresh tools and resources). These Terms of Service will also apply to such new features and/or services.

SECTION 9 - THIRD-PARTY LINKS

Some of the products, services, and information that are made available through our service may contain materials from third parties.

There may be links on this website to other websites that are not linked to us.  Regarding any third-party websites, content, or other goods or services, we provide no guarantees and don't take on any responsibility. Furthermore, we are not responsible for verifying or evaluating the accuracy or content.

You bear all risk and liability when you purchase or use goods, services, materials, resources, or any other kind of transaction via any website owned by a third party. Please carefully review and make sure you understand the third party's policies and practices before proceeding with any transactions. You should contact the third party directly with any queries, assertions, complaints, or concerns you may have regarding their products.

SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

When you submit specific materials (such as contest entries) to us at our request, or send us original ideas, suggestions, proposals, plans, or other materials, via email, mail, or another method, you agree that we may use your comments for any reason, including editing, copying, publishing, distributing, translating, and other uses in any media, at any time, without restriction.

We are under no duty, and never will be, to (1) keep any comments confidential; (2) compensate for any remarks; or (3) reply to any comments.

If we feel that any content infringes any party's intellectual property or these Terms of Service, or is illegal, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, we may, but we are under no duty, to monitor, edit, or remove it.

You agree that your remarks will not violate any third party's rights, including but not limited to copyright, trademarks, privacy, personality, or any other type of proprietary or personal property. Additionally, you agree to ensure that nothing in your comments is abusive, pornographic, unlawful, defamatory, or in violation of any other laws. You also promise not to include any malware or computer viruses that could prevent the Service or any associated website from operating properly. You shall not use a false email address, pretend to be someone you are not or mislead us or any other party as to the source of any comments. Anything you say is solely your responsibility, including its accuracy and truthfulness. We neither accept nor take any obligation for any comments that you or any other third party may publish.

SECTION 11 - PERSONAL INFORMATION

Our Privacy Policy applies when you submit personal information through the store. 

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

On our website or in the Service, there may occasionally be typographical errors, inaccuracies, or omissions about product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability. We reserve the right, at any time and without prior notice, to correct any errors, inconsistencies, or omissions; to update or modify information; or to cancel orders if any information in the Service or on any linked website is inaccurate (even after you have finished placing your order). 

We reserve the right, unless legally required, to update, amend, or clarify any information contained in the Service or on any website that is linked to it, including, but not limited to, pricing information. Just because there isn't a clear update or refresh date associated doesn't mean that all of the information in the Service or on any connected website has been updated or changed. 

SECTION 13 - PROHIBITED USES

You are not allowed to use the site or any of its material, in addition to the other limitations stated in the Terms of Service. (a) for any illegal purpose; (b) to encourage others to carry out or take part in any illegal acts; (c) to break any international, federal, provincial, or state laws, rules, regulations, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the rights of others; (e) to engage in any form of harassment, abuse, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminatory behaviour based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We make no representations or warranties for the continuity, timeliness, or security of your use of our service.

We make no guarantees about the accuracy or dependability of the results that may be received by using the service.

You acknowledge that we may occasionally suspend the service for an unspecified amount of time or terminate it at any moment, without providing you with prior notice.

You acknowledge that the whole risk associated with using—or not using—the service rests with you. Aside from what we have specifically stated, the service and all goods and services that are provided to you through it are offered "as is" and "as available" for your use, free from any representations, warranties, or conditions of any kind, whether explicit or implied, including all implied terms about merchantability, merchantable quality, fitness for a specific purpose, durability, title, and non-infringement.

In no case shall Bluecalin, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 - INDEMNIFICATION

You agree to defend, indemnify, and hold harmless these Terms of Service and the documents they incorporate by reference. Bluecalin and all of its parent companies, affiliates, partners, officers, directors, agents, contractors, licensors, suppliers, subcontractors, service providers, interns, and workers are protected against any third-party claim or demand, including reasonable legal fees.

SECTION 16 - SEVERABILITY 

This service agreement shall be presumed to be terminated if any part of it is determined to be unlawful, void, or unenforceable; the remaining section shall remain enforceable to the maximum extent permitted by applicable law. The other sections' legality and enforcement won't be impacted. 

SECTION 17 - TERMINATION

The obligations and liabilities of the parties under this agreement that were committed before the termination date shall, for all purposes, survive its termination.

Until you or we elect to terminate them, these terms of service are in effect. You may terminate these Terms of Service at any time by notifying us that you wish to cease using our services or visiting our website.

We have the right to immediately cancel this agreement without giving you notice and to collect any unpaid balances through the termination date. Furthermore, if you breach any term or provision of these Terms of Service, we reserve the right to deny you access to our Services (or any portion thereof).

SECTION 18 - ENTIRE AGREEMENT

We shall not be deemed to have waived any right or condition of these Terms of Service that we do not execute or enforce.

Any previous or contemporaneous oral or written agreements, discussions, and proposals between you and us are superseded by this agreement, which also controls how you use the Service. This covers all previous iterations of the Terms of Service, without being limited to them. The complete agreement and understanding between you and us is included in these Terms of Service and any policies or operating rules that we may post on this website or about the service. 

In the event of any ambiguity, these Terms of Service shall not be interpreted against the party who drafted them

SECTION 19 - GOVERNING LAW

The interpretation of these Terms of Service and any other agreements whereby we provide you with Services will be governed by and subject to the laws of the United Kingdom

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@bluecalin.com or call us at  +44 7451209480

Company Details

VELAVIO GROUP LTD
Company number 16430229
Suite Ra01, 195-197 Wood Street, London, England, E17 3NU